Help

Frequently asked questions

What can I find here?

Study materials listed for courses and universities in the current catalog. Search by course, subject, institution, or title.

Are materials verified by QMarketplace or a university?

No verification process is currently implemented. Review each listing's description and details before purchasing; do not assume a listing is endorsed by an institution.

When is an order marked as paid?

Only after the backend confirms a completed PayPal capture and validates the amount and currency. Reaching a payment return page alone does not complete an order.

Where are my downloads?

Confirmed purchases appear under My materials. A download is available only if the private file has been uploaded and Cloudflare R2 is configured for the deployment.

Can I download a preview before buying?

Preview files are not currently provided through the public catalog. The material detail page shows the information available for that listing.

How can I contact support?

Contact information is managed by the marketplace operator. Use the contact details supplied for the deployment or institution you are using.